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How to cancel direct energy regulated services.
For a list of retailers visit www ucahelps gov ab ca or call 310 4822 toll free in alberta.
How do i cancel my service.
Customers are free to purchase natural gas services or electricity services from a retailer of their choice.
Like you we have been closely monitoring reports and guidance on covid 19 coronavirus and you can rest assured that we have taken action.
Customers are free to purchase natural gas services or electricity services from a retailer of their choice.
If you are moving outside of the direct energy service area and you need to close your account please call our customer care center toll free at 1 888 305 3828.
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Direct energy regulated services supports customers that are eligible for the regulated rate option which requires an annual usage of less than 250 000 kwh.
If your business annual usage exceeds this amount you are required to either select a competitive retailer or be serviced by the default supplier in the atco electric service territory.
You can cancel your account online by logging into your direct energy online account manager by entering your user name and password anytime.
Customers are free to purchase natural gas services or electricity services from a retailer of their choice.
If you are moving to a new address within the direct energy service area you can transfer your service to your new address online or by calling our customer care team at 1 888 305 3828.
Customers are free to purchase natural gas services or electricity services from a retailer of their choice.
For a list of retailers visit www ucahelps gov ab ca or call 310 4822 toll free in alberta 2020 direct energy.
Customers are free to purchase natural gas services or electricity services from a retailer of their choice.
You should have created a user name and password when you placed your order online.
We at direct energy regulated services want to let you know that we are committed to you and to ensuring that you have access to the services and support you need no matter how extreme the circumstance.