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How to top up electricity card.
The credit you buy will be added to your key or card.
It s important to keep your gas and electricity meters topped up.
Running out of credit.
If you are a payg electricity customer with a standard payg meter your next top up payment will require a longer 60 digit code to update your meter with our new prices due to a recent price change this longer code will also top up your meter with your next payment amount as usual.
You just need to take your electricity key or gas card to your nearest paypoint or post office branch.
You will also need your payment card details.
Top up your key or card at a convenient payzone or post office.
Put your key or card into your meter and the credit will be transferred onto it.
If the top up code has been submitted successfully you ll see a top up code sent notification on the screen.
You can top up from as little as 1 for gas and 5 for electricity to a maximum of 49 per transaction per fuel.
To top up your credit take your card key to an outlet.
The top ups work in a variety of different ways.
To top up your credit take your key or card to an outlet.
Electricity credit will transfer automatically.
Simply top up your credit when you re starting to run low.
Prepayment meters work a bit like a pay as you go mobile phone you have to top up with credit to get your gas and electricity.
You can put up to 49 on your card at a time in whole pounds.
You can have up to 249 credit on your gas meter and 255 credit on your electricity meter.
The simplest way to top up is to download our free mobile app however if you d like to top up over the phone please call our automated top up line.
The credit you buy will be added to your key or card.
You can add up to 99 at a time to your meter but be aware that it will only hold up to 250 credit in total.
Please have your unique top up card number s ready they are 19 digits long and can be found on your top up card s.
Put the key or card into your meter.
This is to make sure your supply doesn t stop.
Here s what you ll need to do if you re using your smart energy tracker.
Where can i find a payzone to top up.
Consider topping up your energy meter more than you usually would each time you top up make a list of friends and family who live nearby and might be able to top up your key or card for you if your meter is outside leave your meter box unlocked if it s safe to do so so someone else can top it up for you.
You can have up to 249 credit on your gas meter and 255 credit on your electricity meter.
On the main menu choose either electricity or gas depending on which meter you want to top up.
